Summary of The Empathy Edge

The Empathy Edge: Harnessing the Value of Compassion as an Engine for Success by Monica Worline and Jane Dutton is an exploration of the power of using empathy as a business tool. The authors make the case that business leaders can create greater organizational success and higher levels of innovation by cultivating an environment of empathy. They explain how empathy can be used to foster collaboration, build trust, and create a sense of shared mission and purpose. The book also explores how empathy can help to reduce employee stress and create a healthier workplace. Finally, the authors discuss the implications of empathy for business ethics and how it can help to create a culture of responsibility and respect.