Conflict resolution requires effective negotiation skills from "summary" of Interpersonal Skills by Marlene Caroselli
Effective conflict resolution often hinges on the ability to negotiate effectively. Negotiation skills play a crucial role in finding mutually agreeable solutions to conflicts. When individuals are able to negotiate effectively, they can work towards resolving conflicts in a constructive manner. Negotiation involves a give-and-take process where both parties try to find common ground and reach a resolution that satisfies everyone involved. It requires active listening, empathy, and the ability to communicate clearly and assertively. By engaging in effective negotiation, individuals can address underlying issues, identify common interests, and work towards finding a solution that benefits all parties. In the context of conflict resolution, nego...
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