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Use positive reinforcement to make the other person feel valued from "summary" of The Art of Small Talk by Jason Miller

When engaging in small talk, it is important to remember that positive reinforcement can go a long way in making the other person feel valued. This means acknowledging and appreciating the contributions and thoughts of the person you are conversing with. By doing so, you are showing that you value their input and respect their opinions. One way to use positive reinforcement in small talk is by actively listening to the other person. This involves giving them your full attention, maintaining eye contact, and nodding or responding appropriately to show that you are engaged in the conversation. By actively listening, you are demonstrating that you care about what the other person has to say, which can make them feel valued and respec...
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    The Art of Small Talk

    Jason Miller

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