The art of apologizing extends beyond mere words to actions and behavior from "summary" of The Apology Impulse by Cary Cooper,Sean O'Meara
Apologizing is more than just saying "I'm sorry." It involves taking responsibility for one's actions and making amends. It requires a sincere understanding of the impact of one's behavior on others and a commitment to change. Apologizing is not just a one-time event; it is an ongoing process of reflection, growth, and improvement. It requires humility, empathy, and a willingness to listen and learn. Actions speak louder than words when it comes to apologizing. It is not enough to simply say sorry; one must demonstrate genuine remorse through their behavior. This may involve making reparations, offering restitution, or taking steps to prevent the same mistake from happening again. Apologizing is not just about making oneself feel better; it is about acknowledging the harm...
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