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Shape the path from "summary" of Switch by Chip Heath,Dan Heath

To change someone's behavior, you need to influence not just their minds but also their environment. This concept is known as shaping the path. By making small tweaks to the environment, you can make the desired behavior more likely to occur. Think of the path as a series of cues that guide people towards a particular action. By shaping the path, you are essentially setting up these cues in a way that leads people towards the desired behavior. One way to shape the path is by making the desired behavior as easy as possible. This could mean removing obstacles that stand in the way of the behavior or providing tools that make it easier to do. For example, if you want people to recycle more, you could place recycling bins next to trash cans to make it more convenient for them to recycle. By making the desired behavior easier to do, you are increasing the likelihood that people will engage in it. Another way to shape the path is by changing the defaults. People have a tendency to go with the flow and stick to the default option. By changing the default, you can nudge people towards the desired behavior without them even realizing it. For example, by making organ donation the default option on a driver's license application, you can significantly increase the number of organ donors. You can also shape the path by using social influence. People are more likely to engage in a behavior if they see others around them doing the same. By showcasing social proof, you can make the desired behavior more attractive and acceptable to others. For example, by displaying testimonials or success stories of people who have successfully quit smoking, you can inspire others to do the same.
  1. Shaping the path is about making the desired behavior the easy and attractive choice. By understanding the cues that influence behavior and strategically placing them in the environment, you can effectively guide people towards the behavior you want to see. So, if you want to change someone's behavior, start by shaping the path and watch as the desired behavior becomes the new norm.
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Chip Heath

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