Practice empathy and show understanding from "summary" of Small Talk - You Can Do It by Betty Bohm
When engaging in small talk, it is important to approach conversations with empathy and understanding. Empathy involves putting yourself in the other person's shoes and trying to see things from their perspective. By doing so, you can better connect with them on a deeper level and show that you genuinely care about what they have to say. Showing understanding means actively listening to what the other person is saying without judgment or interruption. It involves acknowledging their feelings and thoughts, even if you may not agree with the...
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