Anticipate customer objections and address them with strategic questions from "summary" of Secrets of Question-Based Selling by Thomas Freese
When engaging with customers, it is crucial to anticipate potential objections they may have and address them proactively. By asking strategic questions, you can uncover any concerns or hesitations they may have and address them effectively. This approach allows you to demonstrate your understanding of their needs and position yourself as a trusted advisor. By asking questions that delve into their potential objections, you can gather valuable insights that will enable you to tailor your responses accordingly. This not only helps you address their concerns but also allows you to showcase the value of your product or s...
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