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Overcoming resistance requires empathy and understanding from "summary" of Pnl + Persuasao by Juan Carlos Naranjo Alcega, Ph.D,Dr Juan Carlos Naranjo Alcega Ph D,Ana Sofia Merlini de Castro Ferrao
To effectively overcome resistance, it is crucial to demonstrate empathy and understanding towards the other person. By putting yourself in their shoes and truly understanding their perspective, you can build a connection based on trust and mutual respect. This empathetic approach allows you to see the situation from their point of view and address any concerns or objections they may have. Taking the time to listen actively and show genuine interest in the other person's thoughts and feelings can help you establish a strong rapport and create a positive influence. By demonstrating empathy, you signal to the other person that you value their opinions and are willing to work together towards a common goal. This can help break down any barriers or defenses they may have and open the door to meaningf...
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