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Persuasion requires active listening and empathy from "summary" of Persuasão by Maytê Carvalho
To truly persuade someone, one must first learn to listen actively and show empathy towards their feelings and thoughts. Active listening involves not just hearing the words being spoken, but also understanding the emotions and intentions behind them. It requires us to be fully present in the conversation, paying attention to both verbal and nonverbal cues. Empathy, on the other hand, goes beyond simply understanding the other person's perspective. It involves putting ourselves in their shoes, feeling what they feel, and showing genuine care and concern for their well-being. When we approach a conversation with empathy, we are better able to connect with the other person on an emotional level and est...
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