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Active listening is key to resolving conflicts peacefully from "summary" of Nonviolent Communication by Marshall B. Rosenberg
In order to resolve conflicts peacefully, it is crucial to engage in active listening. Active listening involves giving the speaker your full attention and truly seeking to understand their perspective. This means putting aside your own judgments, assumptions, and preconceived notions, and instead focusing on what the other person is saying. When we engage in active listening, we are able to empathize with the other person and see the situation from their point of view. This can help to de-escalate tensions and create a sense of connection and mutual understanding. By listening actively, we are showing respect and valuing the other person’s feelings and needs. Active listening also involves asking...
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