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Clarifying information is part of active listening from "summary" of Escuta Ativa by Lilly De Sisto
When we engage in active listening, it is essential to ensure that we have a clear understanding of the information being communicated to us. This involves not only hearing the words that are spoken but also actively seeking clarification when needed. Clarifying information is a crucial component of active listening because it helps to avoid misunderstandings and misinterpretations. By asking questions or restating the information in our own words, we can confirm that we have understood the message correctly. This demonstrates to the speaker that we are actively listening and are genuinely interested in what they have to say. It also allows them the opportunity to correct any inaccuracies or provide additional details if necessary. Clarifying inform...
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