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Find the "Black Swan" moments that can shift negotiations from "summary" of Never Split the Difference by Chris Voss,Tahl Raz
In any negotiation, there are moments that have the power to completely shift the balance of power in your favor. These moments are what we call "Black Swan" moments - unexpected events or revelations that completely change the dynamics of the negotiation. Black Swan moments can come in many forms - a piece of information that catches the other side off guard, a sudden change in circumstances, or even a bold move that takes everyone by surprise. The key is to be on the lookout for these moments and to leverage them to your advantage. One way to find Black Swan moments is to focus on listening rather than talking. By listening carefully to what the other side is saying, you may pick up on subtle clues or hints that coul...
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