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Mastering the art of negotiation to achieve desired outcomes from "summary" of Manual de persuasão do FBI by Marvin Karlins ,Jack Shafer
Negotiation is a skill that can be honed and perfected over time. It is not about winning at all costs, but about finding a way for both parties to achieve their desired outcomes. In the world of the FBI, negotiation is a crucial tool for gaining cooperation, resolving conflicts, and ultimately, achieving success in investigations. Mastering the art of negotiation requires a deep understanding of human behavior and psychology. By knowing how to read people's emotions and motivations, a skilled negotiator can tailor their approach to elicit the desired response. This involves active listening, empathizing with the other party, and building rapport to establish trust and credibility. Negotiation ...
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