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Handling objections and resistance with finesse from "summary" of Manual de persuasão do FBI by Marvin Karlins ,Jack Shafer
When faced with objections and resistance during a persuasive conversation, it is crucial to respond with finesse. This involves handling such challenges in a smooth and skillful manner, without becoming defensive or aggressive. By doing so, you can maintain the trust and rapport you have established with the other person, increasing the likelihood of ultimately persuading them to see things from your perspective. One key strategy for handling objections and resistance with finesse is to actively listen to the other person's concerns. By demonstrating that you are truly hearing and understanding their point of view, you can show respect for their opinion and create a more open and collaborative dialogue. This can help to defuse tension and make the other person more receptive to your arguments. Another important...
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