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Focus on what you really want from the conversation from "summary" of Crucial Conversations by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler

When entering into a crucial conversation, it is essential to have a clear understanding of what you truly want to achieve from the interaction. This involves setting specific goals and objectives for the conversation. By focusing on what you really want, you can avoid getting sidetracked or derailed by irrelevant issues or emotions that may arise during the discussion. This clarity of purpose helps to steer the conversation in the right direction and ensures that you stay on track towards achieving your desired outcome. Having a clear focus also enables you to communicate more effectively with the other person. When you are clear about what you want from the conversation, you can convey your thoughts and feelings in a more concise and direct manner. This helps to prevent misunderstandings and ensures that your message is accurately understood by the other party. By being clear and focused, you can avoid confusion and ambiguity, leading to a more productive and meaningful dia...
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    Crucial Conversations

    Kerry Patterson

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