Communication should be consistent and aligned with organizational values from "summary" of Leadership Communication by Deborah Barrett
Consistency in communication is essential when it comes to leadership. It is not enough for leaders to communicate their values and expectations once and then assume that everyone understands and remembers them. Instead, leaders must consistently reinforce their messages through various channels and opportunities. This means that leaders should communicate their values and expectations in meetings, emails, presentations, and any other interactions they have with their team members. Furthermore, consistency in communication helps to build trust and credibility with team members. When leaders consistently communicate their values and expectations, team members are more likely to believe in and align with those values. On the other hand, inconsistent communication can lead to confusion and mistrust among team members. If leaders say one thing and do another, team members may become skeptical of t...
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