Active listening is vital for effective communication from "summary" of Business Communication Today by Courtland L. Bovée,John V. Thill,Barbara E. Schatzman
Active listening plays a crucial role in successful communication. When individuals actively listen, they are fully engaged in the conversation, focusing on both the verbal and nonverbal cues from the speaker. By doing so, they can better understand the message being conveyed and respond appropriately. This level of attentiveness demonstrates respect and consideration for the speaker, fostering a positive and productive dialogue. Effective communication requires more than just hearing the words that are spoken; it involves interpreting the underlying meaning and emotions behind the message. Active listening helps individuals pick up on subtle nuances in tone, body language, and fa...
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