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Listening is a crucial aspect of good leadership from "summary" of Leadership and the One Minute Manager by Kenneth H. Blanchard,Patricia Zigarmi,Drea Zigarmi
In any leadership role, the ability to listen is absolutely essential. It is through active listening that a leader is able to truly understand the needs, concerns, and perspectives of those they are leading. When a leader takes the time to listen to their team members, it demonstrates respect and empathy, fostering a sense of trust and collaboration within the group. By listening attentively, a leader is able to create a supportive and inclusive environment where individuals feel valued and heard. Listening is not just about hearing the words that are spoken; it also involves paying attention to nonverbal cues, such as body language and tone of voice. These subtle signals can provide valuable insights into a person's emotion...
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