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Conflict can be resolved through communication from "summary" of A arte de lidar com pessoas by Jamil Albuquerque
Conflicts are inevitable in any human relationship. They can arise from differences in opinions, values, or interests. However, the key to resolving conflicts lies in effective communication. When individuals engage in open and honest communication, they can better understand each other's perspectives and work towards finding a mutually agreeable solution. Communication is not just about expressing one's own thoughts and feelings; it also involves actively listening to the other person. By listening attentively, individuals can gain insight into the underlying reasons for the conflict and identify potential solutions. This process of active listening fosters empathy and creates a conducive environment for resolving conflicts. Moreover, effective communication helps in clarifying misunderstandings. Oftentimes, conflicts arise due to mi...
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