Focus on the person, not the problem from "summary" of Instant Influence by Michael V. Pantalon
When trying to influence someone to change their behavior, it is crucial to remember that they are not simply a problem to be solved. People are complex individuals with thoughts, feelings, and motivations that go beyond the issue at hand. By focusing on the person rather than the problem, you can better understand their perspective and tailor your approach to be more effective. When you take the time to truly listen to the person and show empathy towards their concerns, you build a connection that can lead to more meaningful change. Instead of pushing your own agenda, take the time to ask open-ended questions and actively listen to their responses. This demonstrates that you value their perspective and are willing to work together towards a solution that benefits both parties. By focusing on the person, you also have the opportunity to uncover underlying mo...
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