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Focus on the person, not the problem from "summary" of Instant Influence by Michael V. Pantalon

When trying to influence someone to change their behavior, it is crucial to remember that they are not simply a problem to be solved. People are complex individuals with thoughts, feelings, and motivations that go beyond the issue at hand. By focusing on the person rather than the problem, you can better understand their perspective and tailor your approach to be more effective. When you take the time to truly listen to the person and show empathy towards their concerns, you build a connection that can lead to more meaningful change. Instead of pushing your own agenda, take the time to ask open-ended questions and actively listen to their responses. This demonstrates that you value their perspective and are willing to work together towards a solution that benefits both parties. By focusing on the person, you also have the opportunity to uncover underlying motivations and barriers that may be influencing their behavior. By addressing these underlying factors, you can create a more sustainable change that is rooted in a deeper understanding of the individual. Furthermore, focusing on the person allows you to build trust and rapport, which are essential components of any successful influence strategy. When people feel heard and respected, they are more likely to be open to new ideas and willing to make changes. This human-centric approach can lead to more positive outcomes and stronger relationships in the long run. In summary, by shifting your focus from the problem to the person, you can create a more effective influence strategy that is rooted in empathy, understanding, and collaboration. When you prioritize the individual and their unique needs, you can create lasting change that benefits both parties involved.
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    Michael V. Pantalon

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