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Use "I" statements to express concerns from "summary" of Getting to Yes by Roger Fisher,William Ury
When you have concerns that you need to express to the other party during a negotiation, it is important to do so in a way that is constructive and non-confrontational. One effective way to achieve this is by using "I" statements. By framing your concerns in terms of your own feelings and perspectives, rather than making accusations or pointing fingers, you can help to reduce defensiveness and create a more open and productive dialogue. For example, instead of saying "You never listen to my ideas," you could say "I feel frustrated when I don't feel heard in our discussions." This shifts the focus away from the other party's actions and towards your own experience, making it easier for them...Similar Posts
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