Audio available in app
Use "I" statements to express concerns from "summary" of Getting to Yes by Roger Fisher,William Ury
When you have concerns that you need to express to the other party during a negotiation, it is important to do so in a way that is constructive and non-confrontational. One effective way to achieve this is by using "I" statements. By framing your concerns in terms of your own feelings and perspectives, rather than making accusations or pointing fingers, you can help to reduce defensiveness and create a more open and productive dialogue. For example, instead of saying "You never listen to my ideas," you could say "I feel frustrated when I don't feel heard in our discussions." This shifts the focus away from the other party's actions and towards your own experience, making it easier for them...Similar Posts
Assertiveness means standing up for oneself while respecting others
Assertiveness is an essential interpersonal skill that involves expressing one's thoughts, feelings, and needs in a direct and ...
Cultural differences affect communication
Cultural differences influence the way people communicate with each other. These differences can be seen in various aspects, su...
Dialogue is essential for effective communication
Dialogue is the cornerstone of effective communication. It is the process by which individuals engage in open and honest conver...
Business models define how a company creates value
Business models are crucial for any company as they lay out the blueprint for how a company generates value. Essentially, a bus...
Nonverbal cues play a significant role in communication
In conversation, what we don't say can be just as important as what we do say. Nonverbal cues, such as body language, facial ex...
Address conflict openly and directly
Addressing conflict openly and directly is crucial in effectively resolving issues that arise in any situation. By confronting ...
Focus on interests, not positions
When engaging in negotiations, it is essential to shift our focus from positions to interests. This means looking beyond the in...
Look for creative solutions
When you encounter an impasse during a negotiation, it is important to avoid getting stuck on positions and instead focus on in...