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Maintain a respectful and constructive tone from "summary" of Getting to Yes by Roger Fisher,William Ury
When engaging in negotiations, it is essential to maintain a respectful and constructive tone throughout the discussion. This means approaching the conversation with an attitude of understanding and cooperation, rather than aggression or defensiveness. By doing so, both parties are more likely to feel heard and validated, which can help to build trust and facilitate productive communication. Respectful and constructive communication involves actively listening to the other party's perspective and seeking to understand their needs and interests. It also requires expressing one's own views and concerns in a clear and non-confrontational manner. By avoiding personal attacks or hostile language, both parties can focus on the issues at hand and work together to find mutually beneficial solutions. Maintaining a respectful and co...
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