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Comunicación efectiva se basa en la inteligencia emocional from "summary" of EQ. Inteligencia Emocional by Doris Märtin,Karin Boeck
Effective communication is a fundamental aspect of human interaction. It involves the exchange of information, ideas, thoughts, and feelings between individuals. However, communication is not just about words; it also encompasses non-verbal cues, such as body language, tone of voice, and facial expressions. These non-verbal signals play a crucial role in conveying emotions and intentions. Emotional intelligence is the ability to recognize, understand, and manage one's own emotions, as well as those of others. It is a key component of effective communication because it allows individuals to empathize with others, perceive their emotions, and respond appropriately. When individuals are emotionally intelligent, they are better equipped to navigate social interactions, resolve conflicts, and build strong relationships. In the context of communication, emotiona...
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