Developing rapport with clients promotes open communication from "summary" of English Communication for Social and Human Services by Mary Ellen Toffle
Developing rapport with clients is essential in social and human services because it sets the foundation for effective communication. When clients feel comfortable and connected with their service providers, they are more likely to express their thoughts, feelings, and needs openly. This open communication is key to understanding clients' situations and providing them with the best possible support. Rapport building involves creating a positive and respectful relationship with clients. Service providers can achieve this by actively listening to clients, showing empathy, and being genuine in their interactions. By demonstrating genuine care and concern for clients' well-being, service providers can establish trust and build a strong connection. When ...
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