Summary of English Communication for Social and Human Services

English Communication for Social and Human Services is a comprehensive and practical guide for anyone working in the social and human services sectors. It covers the fundamentals of effective communication in a wide range of settings, including healthcare, social work, counselling and advocacy. This book is designed to help readers become more effective communicators, develop a deeper understanding of the communication process, and build trust and respect with those they serve. It includes a range of topics, such as active listening, verbal and non-verbal communication, cultural competence, communication with diverse populations, and communication in crisis and conflict situations. The authors also provide guidance on assessing and improving communication skills, and on communicating with people who may have difficulty expressing their needs, such as those with disabilities.