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Effective communication involves recognizing and managing emotions from "summary" of Emotional Intelligence by Peter Salovey,Marc A. Brackett,John D. Mayer

To communicate effectively with others, one must be able to recognize and manage emotions. This means understanding not only one's own emotions but also those of the person or people one is interacting with. Emotions play a crucial role in communication, influencing how we perceive and react to messages. When we are able to recognize our own emotions, we are better equipped to express ourselves clearly and accurately. By understanding how our emotions are affecting us, we can choose the most appropriate words and tone to convey our message effectively. This self-awareness also allows us to regulate our emotions, preventing them from clouding our judgment or causing us to react impulsively. Similarly, recognizing the emotions of others is essential for effectiv...
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    Emotional Intelligence

    Peter Salovey

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