Build trust and rapport from "summary" of The 7 Principles of Conflict Resolution by Louisa Weinstein
Building trust and rapport is a fundamental principle in conflict resolution. It is the foundation upon which all successful resolutions are built. Trust is the belief that someone is reliable, good, honest, and effective. Rapport is the ability to connect with someone in a harmonious and sympathetic way. When these two elements are present, conflicts can be resolved more easily and effectively. Trust is established through honest communication, consistent behavior, and follow-through on promises. It is essential to be transparent, open, and truthful in your interactions with others. When people feel that you are sincere and reliable, they are more likely to trust you. This trust forms the basis of a strong relationship, which is crucial in conflict resolutio...
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