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Clarify any misunderstandings promptly from "summary" of Difficult Conversations by Douglas Stone,Bruce Patton,Sheila Heen

When misunderstandings arise in a difficult conversation, it is crucial to address them promptly. Delaying clarification can allow the misunderstanding to fester and grow, potentially leading to even more significant issues down the road. By addressing misunderstandings promptly, you can prevent them from escalating and causing unnecessary conflict. One reason why it is essential to clarify misunderstandings promptly is that they can often lead to assumptions and misinterpretations. When we fail to address misunderstandings quickly, we risk allowing our assumptions to take over and shape our perceptions of the situation. These assumptions can lead to further misunderstandings and make it even more challenging to reach a resolut...
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    Difficult Conversations

    Douglas Stone

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