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Build trust through honesty and vulnerability from "summary" of Difficult Conversations by Douglas Stone,Bruce Patton,Sheila Heen
When it comes to difficult conversations, one of the most important things to remember is the value of honesty and vulnerability in building trust. This might seem counterintuitive at first – after all, isn't it easier to just avoid the uncomfortable truths and keep up appearances? But the reality is that when we are open and honest about our feelings, thoughts, and fears, we show our counterparts that we are willing to be vulnerable in order to address the issue at hand. By being honest about our own shortcomings and vulnerabilities, we create a space for the other person to do the same. This shared vulnerability can help to break down wall...
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