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Handle criticism constructively to improve communication from "summary" of O Poder Da Comunicação Eficiente by Editora Prosperar
Criticism is a part of life, especially when it comes to communication. It is how we handle criticism that can truly make a difference in improving our ability to communicate effectively. Criticism can be difficult to hear, but it is important to remember that it is not a personal attack. Instead, it is an opportunity to grow and develop as a communicator. When faced with criticism, it is essential to remain calm and open-minded. It may be tempting to become defensive or dismissive, but doing so will only hinder the communication process. Instead, take the time to listen to the feedback being given and consider it thoughtfully. Reflect on how you can use this criticism to improve you...
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