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Use "I" statements to express personal feelings and perspectives from "summary" of Crucial Conversations Tools for Talking When Stakes Are High, Second Edition by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler
When expressing personal feelings and perspectives, it is essential to use "I" statements. This approach helps to take ownership of one's emotions and thoughts, rather than attributing them to others. By using "I" statements, individuals can communicate their feelings in a direct and non-confrontational manner. This can help to prevent misunderstandings and conflicts during crucial conversations."I" statements allow individuals to express themselves clearly and honestly. Instead of making assumptions or accusations, using "I" statements helps to convey personal experiences and perceptions. This can lead to a more productive and respectful dialogue, as it encourages open communication a...
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