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Stay focused on mutual purpose during crucial conversations from "summary" of Crucial Conversations by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler
When engaging in crucial conversations, it is essential to keep your attention on the mutual purpose that you share with the other person. This mutual purpose acts as a guiding light, helping you navigate through the conversation and stay focused on the larger goal at hand. By reminding yourself of this common objective, you can avoid getting sidetracked by emotions or personal agendas that may derail the discussion. When tensions are high and emotions are running rampant, it can be easy to lose sight of the mutual purpose and instead focus on winning the argument or proving your point. However, this approach usually leads to a breakdown in communication and a failure to reach a satisfactory resolution. By staying focused on the mutual purpose, you can steer the conversation towards a more constructive and collaborative outcome. Mutual purpose serves as a unifying force that ...
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