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Practice assertiveness without aggression from "summary" of Crucial Conversations by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler
When engaging in crucial conversations, it is important to assert your thoughts, feelings, and opinions without resorting to aggression. This means speaking up for yourself and expressing your perspective in a firm but respectful manner. Assertiveness without aggression involves being clear and direct in your communication while also being mindful of the other person's feelings and opinions. One way to practice assertiveness without aggression is to focus on using "I" statements. By starting your statements with "I feel," "I think," or "I believe," you can express your thoughts and emotions without blaming or attacking the other person. This can help create a more open and constructive dialogue where both parties feel heard and understood. Another ke...
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