oter

Mindfully navigate difficult conversations from "summary" of Conversational Intelligence by Judith E. Glaser

When faced with challenging conversations, it is essential to approach them with mindfulness and intentionality. This means taking a step back to observe the situation, understand the emotions at play, and consider the impact of words and actions. By being present in the moment and fully engaged in the conversation, we can create a space for open dialogue and mutual understanding. Navigating difficult conversations mindfully involves being aware of our own emotions and reactions, as well as those of the other person. It requires us to listen actively, without judgment, and to communicate with empathy and compassion. By acknowledging and validating the other person's feelings, we can build trust and rapport, even in the midst of conflict. One key aspect ...
    Read More
    Continue reading the Microbook on the Oter App. You can also listen to the highlights by choosing micro or macro audio option on the app. Download now to keep learning!
    Similar Posts
    Lidar com conflitos de forma assertiva é importante para a comunicação
    Lidar com conflitos de forma assertiva é importante para a comunicação
    De acordo com a Editora Prosperar em seu livro "Os 3 Pilares Da Comunicação", lidar com conflitos de forma assertiva é uma habi...
    Create winwin solutions
    Create winwin solutions
    Creating win-win solutions means finding ways to satisfy the interests of all parties involved in a negotiation or decision-mak...
    Acknowledge the other person's perspective
    Acknowledge the other person's perspective
    When engaging in difficult conversations, it is essential to recognize and validate the perspective of the other person involve...
    Trust the journey and surrender to the universe
    Trust the journey and surrender to the universe
    The journey of life is unpredictable and full of twists and turns. It can be easy to get caught up in trying to control every a...
    Effective communication is crucial in all aspects of life
    Effective communication is crucial in all aspects of life
    Communication is the cornerstone of human interaction. It is through communication that we express our thoughts, feelings, and ...
    Feedback should be constructive
    Feedback should be constructive
    Constructive feedback is a key component of effective communication. When giving feedback, it is important to focus on providin...
    Reflect back what the speaker is saying to show you are listening
    Reflect back what the speaker is saying to show you are listening
    When we engage in active listening, it is important to demonstrate to the speaker that we are truly paying attention to what th...
    Embrace discomfort as a sign of growth
    Embrace discomfort as a sign of growth
    When we are faced with discomfort in a difficult conversation, it is easy to try to avoid it at all costs. However, discomfort ...
    Finding a balance between speaking and listening is vital
    Finding a balance between speaking and listening is vital
    In conversation, finding a balance between speaking and listening is crucial. It is not just about what you say but also about ...
    Effective communication requires adaptability to different situations
    Effective communication requires adaptability to different situations
    Communication is a key component of human interaction, allowing individuals to convey information, thoughts, and emotions to ot...
    oter

    Conversational Intelligence

    Judith E. Glaser

    Open in app
    Now you can listen to your microbooks on-the-go. Download the Oter App on your mobile device and continue making progress towards your goals, no matter where you are.