Mindfully navigate difficult conversations from "summary" of Conversational Intelligence by Judith E. Glaser
When faced with challenging conversations, it is essential to approach them with mindfulness and intentionality. This means taking a step back to observe the situation, understand the emotions at play, and consider the impact of words and actions. By being present in the moment and fully engaged in the conversation, we can create a space for open dialogue and mutual understanding. Navigating difficult conversations mindfully involves being aware of our own emotions and reactions, as well as those of the other person. It requires us to listen actively, without judgment, and to communicate with empathy and compassion. By acknowledging and validating the other person's feelings, we can build trust and rapport, even in the midst of conflict. One key aspect ...Similar Posts
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