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Lidar com conflitos de forma assertiva é importante para a comunicação from "summary" of Os 3 Pilares Da Comunicação by Editora Prosperar
De acordo com a Editora Prosperar em seu livro "Os 3 Pilares Da Comunicação", lidar com conflitos de forma assertiva é uma habilidade fundamental para uma comunicação eficaz. Quando confrontados com situações de conflito, é importante abordá-las de maneira direta e respeitosa, em vez de evitar o problema ou agir de forma agressiva. Ao lidar com conflitos de forma assertiva, as pessoas conseguem expressar suas opiniões e sentimentos de forma clara e objetiva. Isso permite que ambas as partes envolvidas na situação compreendam melhor as questões em jogo e encontrem soluções em conjunto. Além disso, a abordagem assertiva para lidar com conflitos ajuda a fortalecer os relacionamentos interpessoais, uma vez que promove a transpa...
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