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Nonverbal communication plays a key role in effective communication from "summary" of Comunicação assertiva by Camila Benatti,Andrea Becker
Nonverbal communication is a fundamental aspect of effective communication. It involves the use of body language, facial expressions, gestures, tone of voice, and other forms of nonverbal cues to convey messages. In fact, research has shown that up to 93% of communication is nonverbal, highlighting its importance in the communication process. When we communicate, we not only rely on our words to convey our message but also on our nonverbal cues. These nonverbal signals can sometimes speak louder than words, as they can reveal our true feelings, emotions, and intentions. For example, a smile can indicate friendliness and openness, while a frown can signal displeasure or disagreement. Nonverbal communication can also help to enhance the effectiveness of verbal communication. By using appropriate gestures, facial expressions, and body language, we can reinforce our verbal message and make ...
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