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Understanding patients' perspectives is essential from "summary" of Listening for What Matters by Saul Weiner,Saul J. Weiner,Alan Schwartz

To provide effective care, healthcare professionals must understand patients' perspectives. This means listening carefully to what matters to them, beyond just their medical symptoms. Patients have unique experiences, values, and goals that influence their healthcare decisions. By understanding these perspectives, providers can offer more personalized and effective care. Patients often have complex reasons for their healthcare choices. These reasons may be influenced by factors such as their beliefs, cultural background, and past experiences. For example, a patient may choose a certain treatment because it aligns with their religious beliefs, even if it may not be the most medically recommended option. By understanding these perspectives, providers can offer care that respects and honors the patient's values and...
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    Listening for What Matters

    Saul Weiner

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