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It is important to communicate assertively even in challenging situations from "summary" of Comunicação assertiva by Camila Benatti,Andrea Becker

Assertive communication is a key skill that can greatly benefit individuals in a variety of situations, including challenging ones. Being able to express oneself confidently and clearly, while also respecting the thoughts and feelings of others, is essential for effective communication. In challenging situations, such as conflicts or disagreements, it can be tempting to resort to more passive or aggressive communication styles. However, communicating assertively allows individuals to express their needs and opinions without being overly passive or aggressive. This can help to prevent misunderstandings, build stronger relationships, and resolve conflicts more effectively. When individuals communicate assertively, they are able to clearly express their thoughts and feelings in a calm and respectful manner. This can help to avoid misunderstandings and ensure that their message is being accurately received by the other person. Additionally, assertive communication can help individuals to set boundaries and stand up for themselves in a way that is firm yet respectful. This can be particularly important in challenging situations where emotions may be running high.
  1. Which are crucial skills for effective communication. By truly listening to the other person and trying to understand their perspective, individuals can build stronger relationships and find common ground, even in challenging situations. This can help to de-escalate conflicts and find mutually beneficial solutions. Overall, assertive communication is a valuable skill that can help individuals navigate challenging situations with confidence and effectiveness.
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Comunicação assertiva

Camila Benatti

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