Build trust and transparency within the organization from "summary" of Change the Culture, Change the Game by Roger Connors,Tom Smith
Trust and transparency are essential components of a high-performance culture. They form the foundation upon which relationships are built, decisions are made, and results are achieved. Without trust, people hesitate to speak openly, share information, or collaborate effectively. Without transparency, confusion reigns, rumors spread, and trust erodes. When trust and transparency are present, people are more likely to communicate openly, take risks, and work together towards common goals. Trust is built on a foundation of credibility, reliability, and intimacy. Credibility comes from being honest, competent, and consistent in our actions and words. Reliability means following through on commitments, meeting deadlines, and delivering on promises. Intimacy refers to the willingness to be vulnerable, to share personal experiences and emotions, and to connect on a deeper level with others. When these elements are present, trust flourishes, and relationshi...
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