Conflict can lead to better decisionmaking from "summary" of Overcoming the Five Dysfunctions of a Team by Patrick M. Lencioni
When team members avoid conflict, they are essentially choosing artificial harmony over productive discourse. This aversion to conflict stems from a fear of being seen as confrontational or causing tension within the team. However, this avoidance ultimately hinders the team's ability to make sound decisions. Conflict is a natural part of any team dynamic and should not be viewed as inherently negative. In fact, healthy conflict can lead to better decision-making by allowing team members to explore different viewpoints, challenge assumptions, and consider alternative solutions. When individuals feel comfortable expressing their opinions and engaging in constructive debate, the team is more likely to arrive at innovative and ef...
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