Tone of voice is as important as what you say from "summary" of Body Language For Dummies by Elizabeth Kuhnke
The words you choose to use when communicating are crucial in getting your message across, but how you say those words can be just as important. Think about it: Have you ever been in a situation where someone said something nice to you, but the way they said it made you feel like they were being insincere? Or have you been in a meeting where someone was giving a presentation, and their tone of voice made it seem like they weren't confident in what they were saying?Your tone of voice can convey a lot of information to the people you are communicating with. It can show your emotions, your attitude, and your level of confidence. For example, if you speak in a loud, assertive tone, people may perceive you as being confident and in control. On the other hand, if you speak in a quiet, hesitant tone, people may see you as unsure or lacking in confidence. Different tones of voice can also convey differ...
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