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Conversational rituals play a key role in interactions from "summary" of Conversational Style by Deborah Tannen

Conversational rituals are like the unspoken rules that govern social interactions. These rituals may seem trivial on the surface, but they actually play a vital role in the dynamics of communication. They serve as a framework within which conversations can unfold, providing a sense of structure and order. These rituals are ingrained in our daily interactions, shaping how we engage with others and how we interpret their words and actions. They help to establish rapport and build connections between individuals. For example, the way we greet someone or bid them farewell can set the tone for the entire...
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    Conversational Style

    Deborah Tannen

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