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Salespeople should focus on delivering results rather than making excuses from "summary" of What Got You Here Won't Get You There in Sales: How Successful Salespeople Take it to the Next Level by Marshall Goldsmith,Bill Hawkins,Don Brown
Salespeople must understand the importance of taking responsibility for their results. Instead of making excuses when things don't go as planned, they should focus on delivering the outcomes they are accountable for. This mindset shift is crucial for success in sales because it demonstrates a commitment to excellence and a willingness to learn and adapt. When salespeople make excuses, they are not taking ownership of their actions and outcomes. This can damage their credibility and erode trust with clients and colleagues. By focusing on results, salespeople can build a reputation for reliability and competence, which can lead to long-term success in their careers. To shift their ...
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