Use verbal judo to disarm heated exchanges from "summary" of Verbal Judo by George J. Thompson,PhD
When things get heated in a conversation, it can be difficult to know how to handle the situation without escalating it further. This is where the concept of using verbal judo comes into play. Verbal judo is a way of using words to disarm the other person and prevent the situation from getting out of control. One key aspect of verbal judo is learning how to stay calm and composed, even when the other person is being aggressive or confrontational. By keeping a level head, you can avoid getting caught up in the emotions of the moment and respond in a more rational and thoughtful manner. Another important aspect of verbal judo is l...
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