Clear communication and transparency are essential in preventing burnout from "summary" of The Truth About Burnout by Christina Maslach,Michael P. Leiter
In our research on burnout, we have consistently found that clear communication and transparency play a crucial role in preventing this harmful phenomenon. When individuals feel that information is being withheld from them or that communication is vague or inconsistent, they are more likely to experience feelings of disengagement, frustration, and ultimately burnout. One of the key factors contributing to burnout is a lack of clarity around expectations and responsibilities. When employees are unsure about what is expected of them or how their performance will be evaluated, they may become anxious, stressed, and overwhelmed. This uncertainty can lead to a sense of helplessness and a loss of motivation, ultimately resulting in burnout. Moreover, when there is a lack of transparency in the workplace, employees may feel that they are not being treated fairly or that important decisions are being made behind ...
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