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Transforming organizational habits can drive business success from "summary" of The Power of Habit by Charles Duhigg

When people focus on changing habits, they often look for ways to change individuals' habits. They focus on how to help people quit smoking or exercise more. However, changing habits within organizations can be even more important. When companies focus on shifting habits, they can remake themselves in extraordinary ways because the habits of employees are what allows a company to function. Organizational habits have a profound impact on how businesses operate. They influence how work gets done, how decisions are made, and how employees interact with each other. In fact, organizational habits can be so powerful that they can determine whet...
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    The Power of Habit

    Charles Duhigg

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