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Maintain a balance between professionalism and personal connection from "summary" of The McKinsey Way by Ethan M. Rasiel
Professionalism and personal connection are two pillars that support successful interactions in any business environment. Achieving this balance begins with understanding that while expertise and competence are paramount, the human element cannot be overlooked. Strong relationships often stem from genuine interactions, which foster trust and collaboration. Engaging with colleagues and clients on a personal level enhances communication and opens avenues for candid discussions. This does not mean sacrificing the standards and decorum associated with professionalism; rather, it implies infusing warmth and authenticity into professional exchanges. Sharing appropriate personal insights or acknowledging shared experiences can create a more inviting atm...
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