Manage conflict constructively to promote team cohesion from "summary" of The Making of a Manager by Julie Zhuo
Conflict is an inevitable part of any team dynamic. When people come together to work towards a common goal, differences in opinion, personality clashes, and misunderstandings are bound to occur. As a manager, it is crucial to understand that conflict in itself is not necessarily a negative thing. In fact, when handled effectively, conflict can lead to innovation, growth, and stronger team relationships. One of the key responsibilities of a manager is to manage conflict constructively within the team. This means creating an environment where team members feel safe to express their opinions, concerns, and emotions without fear of retribution or judgment. It also involves actively listening to all parties involved, seeking to understand the root causes of the conflict,...
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