Embrace the discomfort of difficult conversations from "summary" of The Making of a Manager by Julie Zhuo
Difficult conversations are an inevitable part of being a manager. They can be uncomfortable, challenging, and sometimes even downright unpleasant. However, it is crucial for a manager to embrace these difficult conversations rather than avoid them. Avoiding difficult conversations may seem like the easier route in the short term, but in the long run, it can lead to greater problems. By avoiding difficult conversations, managers are not addressing issues that need to be resolved, which can fester and grow into bigger problems down the line. Embracing difficult conversations means facing them head-on, even when it is uncomfortable. It requires a manager to be honest, direct, and empathetic when addressing sensitive...
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